> Kit 20 · LMS Pulse · deliverable · designed and built by Wayne — instructional design portfolio

## The goal

L&D teams intervene on the diagnosed cause, not the loud tile: 2-of-6 intervention picks align with the diagnosed cohort story in review.

## What people do instead

Teams react to the most visible metric — a loud comment tile or a single delta — and launch interventions before diagnosing which story the cohort actually tells.

## The actions that close the gap

| # | Behavior | What it looks like | Where the artifact trains it |
|---|---|---|---|
| 1 | **Diagnose the cohort story before choosing anything** | signal picked per cohort matches the designed story | diagnosis gate |
| 2 | **Choose two interventions, not six** | 2-of-6 picks aligned to the diagnosed story | intervention round |
| 3 | **Compare cohorts without merging their diseases** | debrief reads three stories side by side | cohort debrief |

## What this training will not do

It will not teach dashboard tooling or LMS admin — the unit is the diagnosis gate between reading and acting.

## How the artifact scores the actions

Debrief scores signal selection, intervention alignment, and the discipline of the cap — per cohort, then side by side.