> Kit 10 · The Second Signature · deliverable · designed and built by Wayne — instructional design portfolio

## The goal

Finance professionals use the full escalation ladder — engage, propose, document, escalate — choosing the proportionate rung in scored memo reviews.

## What people do instead

Reviewers either sign, silently absorb, or over-escalate; the proportionate middle rungs were never practiced, so judgment defaults to extremes.

## The actions that close the gap

| # | Behavior | What it looks like | Where the artifact trains it |
|---|---|---|---|
| 1 | **Recognize the professional issue in the memo** | issue named before any response chosen | memo forks |
| 2 | **Choose the proportionate rung, not the safe extreme** | principled response over plausible or overcorrected | three-response forks |
| 3 | **Name the professional consequence** | feedback names what each rung does to the culture | ladder feedback |

## What this training will not do

It will not teach compliance rules — the memos are rule-compliant on paper; the trained unit is judgment between the extremes.

## How the artifact scores the actions

Debrief scores rung proportionality per memo and reads the file as a culture pattern.