Kit 3 · Feedback That Sticks · deliverable · designed and built by I Wayan Usada — instructional design portfolio
80 team leads hold a structured SBI-C feedback conversation within 5 working days of the workshop, evidenced by the commitment card.
Post-restructure leads delay or dilute feedback; conversations drift into personality judgments instead of behavior.
| # | Behavior | What it looks like | Where the artifact trains it |
|---|---|---|---|
| 1 | Describe the situation and behavior before the impact | SBI order kept in the role-play opener | round 1 role-play |
| 2 | Name the impact without inferring intent | impact sentence stays observational | round 1-2 scoring |
| 3 | Close with a two-way commitment | commitment card has a named behavior and a date | commitment card |
It will not teach HR process or performance-review mechanics — this is the conversation craft, not the form.
Observer rubric scores SBI-C behaviors per round; the debrief reads the two rounds side by side as evidence, not verdicts.
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